Refund Policy
Last Modified: 2026-07-14
Beevelop (hereinafter "Company") establishes and discloses the following refund policy to protect user rights and provide a reasonable refund process in accordance with the Act on Consumer Protection in Electronic Commerce and the Content Industry Promotion Act.
Article 1 (Purpose)
This Refund Policy establishes the standards and procedures for refunds of services provided by the Company.
Article 2 (Scope of Application)
This Refund Policy applies to the following services provided by the Company:
- Case Management System (Client Slot Purchase)
- Online Lecture Service (Including Individual Lectures and Series)
- Live Workshop Service (Real-time video lecture enrollment and fee payment)
Article 3 (Refund Conditions Summary)
| Service | Refundable Conditions | Non-refundable Conditions |
|---|---|---|
| Case Management (Client Slots) | Within 14 days of purchase, slots unused | 1 or more clients registered |
| Online Lecture (Individual) | Within 14 days of purchase, unwatched | 1 or more views |
| Online Lecture (Series) | Within 14 days of purchase, all unwatched | 1 or more lectures viewed |
| Live Workshop | Sliding refund based on lecture date (Article 5-2) — full refund up to 7 days before / 70% for 3-6 days before / 50% for 1-2 days before | On the day of the workshop, or after materials/recording have been sent |
Article 4 (Case Management System Refund)
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Refundable Conditions
- Within 14 days of client slot purchase
- No clients registered to the purchased slots
- Both conditions must be met for a full refund
-
Non-refundable Conditions
- More than 14 days after purchase
- If even one client is registered to purchased slots
- Free Plan is not eligible for refund
Article 5 (Online Lecture Refund)
-
Refundable Conditions
- Within 14 days of purchase
- Lecture has not been viewed at all
- Both conditions must be met for a full refund
-
Non-refundable Conditions
- More than 14 days after purchase (regardless of viewing)
- If the lecture has been viewed even once (including clicking play)
- For series products, if even one included lecture has been viewed
-
Enrollment Period
- If you need an enrollment period extension instead of a refund, please contact us separately.
Article 5-2 (Live Workshop Refunds)
For live workshops, the refund amount depends on the lecture date rather than the purchase date — full refund up to 7 days before the lecture, 70% for 3-6 days before, 50% for 1-2 days before, and no refund on the day of the lecture or after materials/recordings have been sent. Live workshops are one-time services delivered live at a scheduled date and time, and this schedule reflects that preparation (instructor booking, capacity confirmation, materials) is concentrated before the lecture date.
-
Refund Rate (based on lecture start date and time)
Refund Request Timing Refund Rate Up to 7 days before the lecture 100% (full refund) 3-6 days before the lecture 70% 1-2 days before the lecture 50% On the day of the lecture, or after materials/recording have been sent No refund -
Refund Procedure
- Live workshop refunds are not processed automatically by the system. Requests must be submitted via customer support (email or KakaoTalk channel), and the Company reviews and processes them per the above criteria.
- If workshop-specific refund details are individually disclosed on the workshop detail page or enrollment confirmation, those details take precedence over this article.
-
Non-refundable Cases
- Refund requests received on the day of the lecture
- Cases where materials or the recording have already been sent or made available
- The above timing criteria apply regardless of actual Zoom attendance.
Article 6 (Common Non-refundable Reasons)
Refunds are not available in the following cases:
- Failure to meet the refund conditions set in Articles 4 and 5
- Violation of Terms of Service or applicable laws
- Service use restricted due to user's fault
- Refund requested after membership withdrawal
Article 7 (How to Request a Refund)
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Request Channels
- Email: [email protected]
- KakaoTalk Channel: Beevelop
-
Required Information
- Registered email address
- Payment date
- Reason for refund
Article 8 (Refund Processing Period)
| Step | Duration |
|---|---|
| Refund request received | Immediately |
| Review and approval | 1-2 business days |
| Payment cancellation | 2-3 business days |
| Total processing time | 3-5 business days |
Additional time may be required for the actual refund to be completed depending on the payment method (card company, easy payment, etc.).
Article 9 (Contact Information)
For inquiries about refunds and service use, please contact:
- Company: Beevelop
- Representative: Youngwon Choi
- Business Registration Number: 497-74-00582
- Address: Startup Support Center, Building C 2F, Next-Generation Convergence Technology Research Institute, 145 Gwanggyo-ro, Yeongtong-gu, Suwon-si, Gyeonggi-do
- Email: [email protected]
- Phone: 070-4591-1369
Article 10 (Policy Changes)
This Refund Policy is effective from July 14, 2026.
Previous Refund Policy effective date: February 8, 2026.